10 Sep 2014
10 Sep 2014

Here we GROW again

Thanks to our amazing employees, PCR is continuing to grow and we are excited to announce some recent changes to our staff…

Brandon Chaw, Retail Manager
Brandon Chaw, Retail Manager


First, we are excited to announce the promotion of Brandon Chaw to manager of retail locations. Brandon will be overseeing the operations in both of our Pat’s Computer Rescue locations. Brandon is not new to PCR, he joined our team in 2012 and has spent the last few years running our Medina shop.

Brandon is extremely detail-oriented and has excellent customer service skills. He will do an amazing job ensuring all of the computers that enter our shop receive the best service possible.

Brandon lives in Seville with his wife and daughter.

Hatfield, Phillip(250x160)
Phillip Hatfield, Assistant Retail Manager


Phillip will be assisting Brandon in managing the PCR Operations. Phillip joined the team in 2013 and has been filling the role of our on-site technician. He has been busy solving all of our customers home technology problems.

Phillip also excels in providing our customers with a superb experience and we are excited to have him leading the way. Phillip attends the University of Akron and is majoring in Computer Information Systems. He resides in Akron.



Ricky Merrill
Ricky Merrill, Small Business Specialist


Now, I know a lot of our regular customers are left wondering WHERE IS RICKY? As many of you know, Ricky has been the familiar face in Hudson since 2008. Ricky was promoted and will be working in our small business division at PCR Business Systems. He will be working as a Small Business Specialist. We are thrilled to have Ricky’s expertise to help take this division of our company to the next level.



We have made these changes with the customer in mind.  Our main priority is to provide the BEST customer service experience to every customer that walks through our doors. We are beyond thankful for both our employees and customers as we would not be able to grow and improve without you and them.



TPat-roundhanks for your continued business! 

Pat Carroll, Owner
Pat’s Computer Rescue